On the Study of Complexity in Information Systems

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Author(s): James Courtney (University of Central Florida, USA), Yasmin Merali (Warwick Business School, UK), David Paradice (Florida State University, USA)and Eleanor Wynn (Intel Corporation Information Technology, USA)
Copyright: 2008
Volume: 1
Issue: 1
Pages: 12
Source title: International Journal of Information Technologies and Systems Approach (IJITSA)
Editor(s)-in-Chief: Sangbing (Jason) Tsai (International Engineering and Technology Institute (IETI), Hong Kong)and Wei Liu (Qingdao University, China)
DOI: 10.4018/jitsa.2008010103

Keywords: Information Science Reference / IT Research & Theory / Library & Information Science / Systems and Software Engineering

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Abstract

This article addresses complexity in information systems. It defines how complexity can be used to inform information systems research, and how some individuals and organizations are using notions of complexity. Some organizations are dealing with technical and physical infrastructure complexity, as well as the application of complexity in specific areas such as supply chain management and network management. Their approaches can be used to address more general organizational issues. The concepts and ideas in this article are relevant to the integration of complexity into information systems research. However, the ideas and concepts in this article are not a litmus test for complexity. We hope only to provide a starting point for information systems researchers to push the boundaries of our understanding of complexity. The article also contains a number of suggested research questions that could be pursued in this area.

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