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Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products

Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products
Author(s)/Editor(s): Manuel Mora (Autonomous University of Aguascalientes, Mexico), Jorge Marx Gómez (University of Oldenburg, Germany), Rory V. O'Connor (Dublin City University, Ireland) and Alena Buchalcevová (University of Economics, Prague, Czech Republic)
Copyright: ©2021
DOI: 10.4018/978-1-7998-4165-4
ISBN13: 9781799841654
ISBN10: 1799841650
EISBN13: 9781799841661

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Description

The highly dynamic world of information technology service management stresses the benefits of the quick and correct implementation of IT services. A disciplined approach relies on a separate set of assumptions and principles as an agile approach, both of which have complicated implementation processes as well as copious benefits. Combining these two approaches to enhance the effectiveness of each, while difficult, can yield exceptional dividends.

Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products is an essential publication that focuses on clarifying theoretical foundations of balanced design methods with conceptual frameworks and empirical cases. Highlighting a broad range of topics including business trends, IT service, and software development, this book is ideally designed for software engineers, software developers, programmers, information technology professionals, researchers, academicians, and students.



Author's/Editor's Biography

Rory O'Connor (Ed.)
Rory V. O’Connor is a Professor of Software Engineering at Dublin City University (Ireland) where he is currently serving as the Head of the School of Computing. He is also a Senior Researcher with Lero, the Irish Software Research Centre. O’Connor is Ireland’s Head of Delegation to the International Organization for Standardization (ISO) for Software & Systems Engineering (ISO/IEC JCT1/ SC7). His research interests are centred on the processes and standards whereby software intensive systems are designed, implemented and managed. His focus is on researching methods, techniques, tools and standards for supporting the work of software project managers and software developers in relation to software process improvement, and the management of software development projects.

Alena Buchalcevová (Ed.)
Associate Professor Alena Buchalcevova, Ing. Ph.D.graduated in 1981 at Prague University of Economics, Faculty of Management in the specialisation Information Systems Management. Since then she has been working at the faculty and at present she is associate professor at the Department of Information technologies. Her research field is object oriented analysis, design and programming, software development methodologies, software quality assurance, management of business informatics, Enterprise Architecture. She is an author or co-author of 10 books, many journal articles and conference papers.

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