IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences

Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences
Author(s)/Editor(s): Björn Münstermann (University of Bamberg, Germany)
Copyright: ©2015
DOI: 10.4018/978-1-4666-7236-9
ISBN13: 9781466672369
ISBN10: 1466672366
EISBN13: 9781466672376

Purchase

View Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences on the publisher's website for pricing and purchasing information.


Description

In a global society where professionals from diverse industries, cultures, and corners of the world must collaborate effectively to achieve shared goals, consistency of information is a critical concern. Businesses create guidelines and document procedures and policies to ensure a quality end product with worldwide appeal.

Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences provides insight into the procedures and best practices that enable organizations to maximize compatibility, interoperability, and quality in their products and processes, allowing for more efficient and cost-effective business models. This in-depth reference will benefit researchers, practitioners, managers, and students of business and commerce in a multitude of diverse organizations and fields.



Reviews and Testimonials

Qualitative and quantitative elements are combined in this study of business process standardization (BPS) in Germany. The author uses four qualitative case studies and two quantitative surveys of the 1,000 largest companies in Germany in the travel, automotive, finance, and energy industries to examine recruitment processes in these large companies and the ways in which BPS affects process performance and process flexibility. Section 1 offers a definition and a review of the research on BPS. In Section 2, the author develops three research models for BPS. In Sections 3 and 4, he analyzes the results of the research, discusses their implications, and provides a road map for future research.

– ProtoView Book Abstracts (formerly Book News, Inc.)

Author's/Editor's Biography

Björn Münstermann
Björn Münstermann studied Mathematics and Computer Science in Göttingen (Germany), Nice (France), and Freiburg (Germany), and obtained a diploma degree in Mathematics and Computer Science from the Albert Ludwig University in Freiburg (Germany). Combining experiences from his work as a consultant at McKinsey’s Business Technology Office on the one hand and profound dedicated research on the other hand led to the publication of Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences.

More...
Less...

Body Bottom