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Handbook of Research on Digital Transformation Management and Tools

Handbook of Research on Digital Transformation Management and Tools
Author(s)/Editor(s): Richard Pettinger (University College London, UK), Brij B. Gupta (Asia University, Taiwan), Alexandru Roja (Babeș-Bolyai University, Cluj-Napoca, Romania) and Diana Cozmiuc (Ioan Slavici University, Timisoara, Romania)
Copyright: ©2022
DOI: 10.4018/978-1-7998-9764-4
ISBN13: 9781799897644
ISBN10: 1799897648
EISBN13: 9781799897651


View Handbook of Research on Digital Transformation Management and Tools on the publisher's website for pricing and purchasing information.


Advances in digital technologies continue to impact all areas of life, including the business sector. Digital transformation is ascertained to usher in the digitalized economy and involves new concepts and management tools that must be considered in the context of management science and practice. For business leaders to ensure their companies remain competitive and relevant, it is essential for them to utilize these innovative technologies and strategies.

The Handbook of Research on Digital Transformation Management and Tools highlights new digital concepts within management, such as digitalization and digital disruption, and addresses the paradigm shift in management science incurred by the digital transformation towards the digitalized economy. Covering a range of important topics such as cultural economy, online consumer behavior, sustainability, and social media, this major reference work is crucial for managers, business owners, researchers, scholars, academicians, practitioners, instructors, and students.

Table of Contents


Author's/Editor's Biography

Richard Pettinger (Ed.)
Richard Pettinger is Professor at the University College London, School of Management London, UK. His teaching interests are: Management Education, HRM, employee relations, principles of management, project management, managing in a socio technological environment. His research interests: society, technology and behaviour; behavioural impacts on investment and business decisions; leadership expertise; performance management; organisation; profession and professionalisation of management. He is Director of MSci Information Management for Business; director of MSc Telecoms with Business: organisation design, people, and innovation management. He joined UCL in 1989: worked in Bartlett School as lecturer and teaching fellow before joining the School of Management in 2001. First Principal Teaching Fellow (Teaching Reader/Associate Professor) ever appointed by UCL. He was appointed Professor in 2019. He is external examiner at: Kent University, Singapore Polytechnic, University of Greenwich, University of the Creative Arts, University of Reading. His most recent publication is: The Socio Economic Foundations of Sustainable Business: Managing in the Fourth Industrial Revolution (London, Palgrave Macmillan October 2020 ISBN 978-3-030-39274-1). Summary Richard Pettinger is Professor of Management Education at University College London (UCL). He has worked at UCL for over 30 years. He continues to teach foundations and practices of management, project management, leadership and organisational behaviour. He is presently developing research, publication and syllabus based work on the relationships between society, technology, behaviour and business; and on business as a social infrastructure. This is in turn reflecting the seismic shifts in society, business practice and organisational activities and effectiveness as the result of the present pandemic and its effects on society, activities and business development. To date Richard has published over 50 books and numerous articles on all aspects of management and leadership. He delivers at least one conference keynote speech a year. He continues to work in many different parts of the world, including Cyprus, China; South Africa, Singapore, Hong Kong, Spain, Italy, Poland, France, Germany and Romania.

Brij Gupta (Ed.)
Prof. Brij B. Gupta received the PhD degree from Indian Institute of Technology (IIT) Roorkee, India. In more than 16 years of his professional experience, he published over 400 papers in journals/conferences including 30 books and 08 Patents with over 14000 citations. He has received numerous national and international awards including Canadian Commonwealth Scholarship (2009), Faculty Research Fellowship Award (2017), from the Govt. of Canada, MeitY, GoI, IEEE GCCE outstanding and WIE paper awards and Best Faculty Award (2018 & 2019), NIT Kurukshetra, respectively. Prof Gupta is also serving as Distinguished Research Scientist with LoginRadius Inc., USA which is one of leading cybersecurity companies in the world, especially in the field of customer identity and access management (CIAM). He is also selected in the 2021 and 2020 Stanford University's ranking of the world's top 2% scientists. He is also a visiting/adjunct professor with several universities worldwide. He is also an IEEE Senior Member (2017) and also selected as 2021 Distinguished Lecturer in IEEE CTSoc. Dr Gupta is also serving as Member-in-Large, Board of Governors, IEEE Consumer Technology Society (2022-204). Prof. Gupta is also leading IJSWIS, IJSSCI and IJCAC, IGI Global, as Editor-in-Chief. Moreover, he is also serving as lead-editor of a Book Series with CRC, World Scientific and IET press. He also served as TPC members and organized/special session chairs in ICCE-2021, GCCE 2014-2021 and TPC Chair in 2018 INFOCOM: CCSNA Workshop and Publicity Co-chair in 2020 ICCCN. Dr Gupta is also serving/served as Associate/Guest Editor of IEEE TII, IEEE TITS, IoT, IEEE Big Data, ASOC, FGCS, etc. At present, Prof. Gupta is working as Director, International Centre for AI and Cyber Security Research, Incubation and Innovations, and Full Professor with the Department of Computer Science and Information Engineering (CSIE), Asia University, Taiwan. His research interests include information security, cyber physical systems, cloud computing, blockchain technologies, intrusion detection, AI, social media and networking.

Alexandru Roja (Ed.)
Alexandru Rojais a PhD Lecturer at Faculty of Political, Administrative and Communication Sciences, and researcher at faculty of Mathematics and Computer Science, Babeș – Bolyai University in Cluj – Napoca, Romania. He also currently serves as the Head of Innovation and Digital Transformation at the Transilvania IT Cluster. He is PhD in Strategic Management, based on research scholarship at the Université de Lille in 2010 and Université Pierre Mendès-France (Grenoble II) in 2012. His PhD thesis is focused on the emergence of virtual organizations and the roles of thechnologies in organizational digital transformation. He is certified by the Kauffman FastTrack Certification, Entrepreneurship Kauffman FastTrack Certification, and Entrepreneurship in 2014. Other qualifications: Leadership for Public Service at the Aspen Institute; Certificate on Communication and Negociation at l'Ena Ecole Nationale de Administration Paris; Business Modelling for Shared Values Ecosystems, FSG Harvard; SEA Certificate on Social Entrepreneurship at the Munchen University. Alexandru has acted as Postdoctoral Researcher at the Université de Lille years 2014-2015. He has completed his Postdoctorate Research in Management at the Bucharest Academy of Management Studies, focusing on technology start-ups strategies and innovation ecosystems development. He teaches entrepreneurship courses for doctoral students and leads several entrepreneurship related initiatives. Since 2018 he serves as Expert at the European Research Council, European Commission for the Horizon 2020 program. As Head of Innovation and Digital Transformation at the Transilvania IT Cluster: Digital Public Services Development and Innovation with Technical University of Cluj - Napoca; Transilvania Digital Innovation Hub strategy development and EU application; Transilvania Living Lab strategy development and operational management; Member of the board for Cluj - Napoca Digital Transformation Strategy; 2020-2027 development Digital Transformation Model and Strategy Development for Cluj - Napoca City Hall; Cluj Future of Work - Urban Innovative Action project responsible for Digital Transformation curricula development and implementation for Culturepreneurs and Work 4.0 future competences for SMEs; HEInnovate Project - RIS3 Innovation and Entrepreneurship for Public Administration and Higher Education; ROCK Cultural Heritage Digital Innovation and Tools - Horizon 2020 project; DIH2 - Robotics and Artificial Intelligence for Agile Manufacturing - Horizon 2020 project; BOWI - Boosting Digital Innovation in Europe - Connecting Digital Innovation Hubs and SMEs; Open Innovation Ecosystem development.

Diana Cozmiuc (Ed.)
Diana Cozmiuc has blended her academic career with corporate career. She was an intern at Alcatel, and then university assistant. Her next jobs were as Financial Analyst at Siemens VDO Automotive and then at Continental Automotive. Main achievements have been conducting the planning and analysis process fully for a 250 million Euros per annum, and then 600 million Euros per annum. Whereas daily activities have involved analyzing variances to planning, a more challenging task has been setting the planning targets for marketing and purchasing activities on a worldwide basis. Other challenging tasks include the Budget Booklet, a 200 pages report from the Siemens VDO board to the business CEO covering strategic analyses, market analyses, geographical analyses, variance analyses. Diana Cozmiuc has been involved in reporting for 4 billion euros per annum joint venture since early years. Diana Cozmiuc has been involved in all levels of an international business bottom up managing responsibility centers and their interface with upper management, an international business line and its interface with the Siemens Board, or top bottom, setting targets and questioning variance analyses and scorecard reports. She has also worked closely with all functional areas and their processes, in setting targets, analyzing variances, analyzing key performance indicators, or conducting performance improvement programs. She has also interfaced closely with quotations, business controlling and investment requests in projects or operations. She returned to the university for her PHD, and worked as university assistant for 3 years of the program. One of the articles in the PhD thesis has received 33 citations and is rated pioneer. Other four chapters in books have been republished by the Information Resources Management Association in USA. She was awarded part of the best management authors in Romania 2017-2018 and 2019-2020 by the Management Academy SAMRO. She has taken part in an effort research by SAMRO to help organizations manage the Covid effort published in a book; contribution: digitalization and investing in cloud and automation enterprise architecture. She has worked as ad-hoc reviewer for Emerald Competitiveness Review journal; ad-hoc reviewer for two Information Resources Management Association in USA journals, International Journal of E-Business Research (IJEBR) and International Journal of Digital Strategy, Governance, and Business Transformation (one is indexed Web of Science). She is member of the Harvard Business Review Board. Diana Cozmiuc is currently a Researcher at the Ioan Slavici University.


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