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Implementation and Integration of Information Systems in the Service Sector

Implementation and Integration of Information Systems in the Service Sector
Author(s)/Editor(s): John Wang (Montclair State University, USA)
Copyright: ©2013
DOI: 10.4018/978-1-4666-2649-2
ISBN13: 9781466626492
ISBN10: 1466626496
EISBN13: 9781466626805

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Description

With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress.

Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.



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Author's/Editor's Biography

John Wang (Ed.)
John Wang is a professor in the Department of Information Management and Business Analytics at Montclair State University, USA. Having received a scholarship award, he came to the USA and completed his PhD in operations research from Temple University. Due to his extraordinary contributions beyond a tenured full professor, Dr. Wang has been honored with two special range adjustments in 2006 and 2009, respectively. He has published over 100 refereed papers and seventeen books. He has also developed several computer software programs based on his research findings. He serves as Editor-in-Chief for ten Scopus-indexed journals, such as Int. J. of Business Analytics, Int. J. of Information Systems and Supply Chain Management, Int. J. of Information Systems in the Service Sector, Int. J. of Applied Management, Int. J. of Information and Decision Sciences, Int. J. of Data Mining, Modelling and Management, etc. He is the Editor of Encyclopedia of Business Analytics and Optimization (five-volume), Data Warehousing and Mining: Concepts, Methodologies, Tools, and Applications (six-volume) and the Editor of the Encyclopedia of Data Warehousing and Mining, 1st (two-volume) and 2nd (four-volume). His long-term research goal is on the synergy of operations research, data mining and cybernetics.

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