Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Inter-Organizational Trust for Business to Business E-Commerce

Inter-Organizational Trust for Business to Business E-Commerce
Author(s)/Editor(s): Pauline Ratnasingam (University of Vermont, USA)
Copyright: ©2003
DOI: 10.4018/978-1-931777-75-9
ISBN13: 9781931777759
ISBN10: 1931777756
EISBN13: 9781931777766


View Inter-Organizational Trust for Business to Business E-Commerce on the publisher's website for pricing and purchasing information.


Internet use for business-to-business e-commerce is expected to grow at spectacular rates. Many experts feel that perceived lack of trust in e-commerce transactions on the Internet has contributed to the slow adoption of e-commerce in the recent past. This book provides an avenue for managers and researchers to explore, examine and describe interorganizational trust relationships in e-commerce participation. With the identification of trust behaviors in business relationships, Inter-Organizational Trust for Business to Business E-Commerce will increase the awareness of e-commerce participants, who can then examine their own and their trading partners' trust behaviors

Author's/Editor's Biography

Pauline Ratnasingam (Ed.)
Dr. Pauline Ratnasingam Ph.D, Assistant Professor of MIS, University of Vermont (USA), School of Business Administration, offers her perspective on her dissertation research titled “Inter-organizational Trust in Business to Business Electronic Commerce.” Pauline Ratnasingam received her Bachelor’s in Computing (Information Systems) and Honors in Information Systems from Monash University, Melbourne, Australia. She received her Ph.D from Erasmus University, Rotterdam School of Management, The Netherlands. In 1999, she was selected to participate in the Ernst & Young International Conference in Information Systems (ICIS) Doctoral Consortium, North Carolina, USA. She has presented papers at the ICIS 2000 conference at Brisbane, Australia, and the Information Resources Management Association (IRMA 2002) international conference at Seattle, Washington. She has lectured on the topics of Project Management, Management of Information Systems, and Electronic Commerce in Australia, New Zealand, Europe, and America. She is an associate member of the Association of Information Systems, and is a member of the Information Resources Management Association and Academy of Management. Her research interests include Business Risk Management, Internet-based business-to-business E-commerce, Organizational Behaviour, Inter-Organizational Relationships, and Trust. She has published several articles related to these areas in national and international conferences and refereed journals. She has received a grant from the National Science Foundation to pursue her work on inter-organizational trust in business-to-business E-commerce.


Body Bottom