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Knowledge Reuse and Agile Processes: Catalysts for Innovation

Knowledge Reuse and Agile Processes: Catalysts for Innovation
Author(s)/Editor(s): Amit Mitra (TCS, Global Consulting Practice, USA) and Amar Gupta (University of Arizona, USA)
Copyright: ©2008
DOI: 10.4018/978-1-59904-921-2
ISBN13: 9781599049212
ISBN10: 159904921X
EISBN13: 9781599049236

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Description

Innovation, agility, and coordination are paramount in the support of value in the global knowledge economy. Therefore, the long-term success of a company is increasingly dependent on its underlying resilience and agility.

Knowledge Reuse and Agile Processes: Catalysts for Innovation addresses flexibility of both business and information systems through component technology at the nexus of three seemingly unrelated disciplines: service-oriented architecture, knowledge management, and business process management. Providing practitioners and academians with timely, compelling research on agile, adaptive processes and information systems, this Premier Reference Source will enhance the collection of every reference library.



Preface

This book is part of a series of three complementary books (Figure P.1). The series addresses the pivotal issue of providing automated support for attaining business process resilience and information systems agility with little or no recurring manual intervention.

The first two books, Agile Systems with Reusable Patterns of Business Knowledge: A Component Based Approach and Creating Agile Business Systems with Reusable Knowledge, were published by Artech House Press, Norwood, MA in October 2005 and Cambridge University Press, Cambridge, UK, in January 2007, respectively. The series as a whole addresses the basic organization of knowledge and how an integrated knowledge repository can be created from its shared components. This book, which is the final book of the series, addresses business rules and processes.

In terms of content, Creating Agile Business Systems with Reusable Knowledge developed the semantics of Pattern and the concepts of Measurability, Distinction, Rules, Value, and Constraint, which are the basis of all knowledge. This book summarizes that foundation in Chapter IV and then builds upon it in subsequent chapters to provide additional depth. It addresses to a greater extent the components from which business rules and business processes are assembled and demonstrates how these components can automate reasoning and even some kinds of innovation. Each book is self-contained and may be read independently of the others.

The patterns that will be described in the following chapters facilitate the design of resilient services, business processes, and information systems. These patterns will also facilitate development of tools that can automate the design of “self aware” business services and adaptive information systems. The Semantic Web is a vision of the future, in which the World Wide Web operates on the plane of meanings. It envisions a future in which automation processes and integrates a World Wide Web of information based on the meanings of individual items of data. The patterns of information in this series of books describe meanings. These patterns do not need the Web to exist. However, they can be the cornerstone of the Semantic Web.

The purpose of the semantics of knowledge we develop in this book is to normalize business rules and knowledge in order to reduce chaotic interactions and unintended side effects under the pressure of continual and rapid changes in scope, objectives, perspectives, and functionality. This book focuses on the concepts and models that integrate ontology, measurability, business rules, and business processes. The intent of this book is to anchor this integration in a cogent, overarching, nonstochastic model of knowledge and to demonstrate how such a model will result in agile and adaptable processes and information systems. Human, perceptual, and organizational issues, governance, and change management were addressed in the first book (Mitra & Gupta, 2005). This latest book discusses the risks associated with information quality and discusses processes for managing risks associated with violation of constraints.

The long-term success of business is increasingly dependent on its underlying resilience and agility. Most analysis, methodologies, and traditional business process engineering practices place emphasis on operational efficiency and net profits at the expense of innovation and agility. However, innovation, agility, and coordination of information in support of value, from customers’ perspectives, are paramount in the global knowledge economy. In such an environment, research and processes that transcend departmental, corporate, and even national boundaries drive global excellence; innovation is not only supreme but is also made routine. This series of three books is tailored to support such an environment. The series demonstrates how new learning may be absorbed by flexible processes and information systems, which can be aligned automatically in lock step.

The series supports the stated intent of the Object Management Group (OMG) to drive towards semantic integration of business rules, ontology, processes, and services in support of service orientation and self-aware business processes. The OMG has published its SBVR standard for business rules and is close to completing the BPDM model for business processes, which it eventually intends to integrate with SBVR. The Metamodel of Knowledge, in this series of books, supports OMG’s strategy by integrating the semantics that define business rules, business processes, reasoning, and shared knowledge.

Read on to see how this can be done and discover the inhuman patterns of machine reasoning that will surprise you at the nexus of knowledge, process, and information.

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Reviews and Testimonials

This book represents a momentous and courageous assault on the exceedingly difficult problem of systematically organizing the semantics of knowledge in computer systems for use in improving business competitiveness. The authors meticulously and systematically define knowledge and a knowledge architecture with the view to its application to business processes and information architecture. It is a must for students of information systems and theory, and should shed considerable light on the dimensions of expert knowledge and business processes to managers and executives of businesses who are interested in knowledge management.

– Dr. Won Kim, ACM Fellow, Founder and Past Chair, ACM Special Interest Group on Knowledge Discovery and Data Mining, Past Editor-in-Chief, ACM Transactions on Database Systems, Professor and University Fellow, Sungkyunkwan University, S. Korea

Knowledge Reuse and Agile Processes: Catalysts for Innovation shows how business processes could be represented as patterns for exploitation of rapidly evolving knowledge overcoming the difficulties associated with the static nature of knowledge embedded in Expert Systems. This is the pivotal book for anybody concerned with understanding the nature of the global knowledge economy in which we now live, the business transformations that are needed to adapt to this economy, and especially the leveraging and the reuse of corporate knowledge assets to gain major strategic advantage over competitors.

– Dr. Ramana Reddy, West Virginia University, USA

This much awaited book fills a gap in our how innovative agile processes can be utilized by organizations, large and small, to gain major strategic advantages. The deployment of such processes can drastically enhance the ability to reuse knowledge of diverse types, as well as sharpen the capability of organizations to quickly adapt to rapidly evolving market realities. As organizations become increasingly globalized, this book acquires added importance. If you need one pivotal book in this area, this is the one you should go for.

– Dr Ram D. Sriram, National Institute of Standards and Technology, USA

[Knowledge Reuse and Agile Processes: Catalysts for Innovation] examines the components from which business rules and business processes are assembled and demonstrates how these components can automate reasoning and even some kinds of innovation.

– Book News Inc. (2008)

Author's/Editor's Biography

Amar Gupta
Amar Gupta is a Tom Brown Endowed Chair of Management and Technology; professor of entrepreneurship, management information systems, management of organizations, computer science; and Latin American studies at the University of Arizona. Earlier, he was with the MIT Sloan School of Management (1979-2004); for half of this 25-year period, he served as the founding co-director of the Productivity from Information Technology (PROFIT) initiative. Subsequent to his move to Arizona in 2004, he continued to maintain ties with MIT as a visiting professor in engineering systems division there. He has published over 100 papers, and serves as associate editor of ACM Transactions on Internet Technology. At the University of Arizona, Professor Gupta is the chief architect of new multi-degree graduate programs that involve concurrent study of management, entrepreneurship, and one specific technical or scientific domain. He has nurtured the development of several key technologies that are in widespread use today, and is currently focusing on the area of the 24-hour knowledge factory.

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