A Critical Narrative of Employee Well-Being and Control Paradox in Higher Education

View Sample PDF

Author(s): Nirupama R. Akella (Wichita State University, USA)
Copyright: 2021
Pages: 15
Source title: Cases on Critical Practices for Modern and Future Human Resources Management
Source Author(s)/Editor(s): Devi Akella (Albany State University, USA), Niveen Eid (Birzeit University, Palestine)and Anton Sabella (Birzeit University, Palestine)
DOI: 10.4018/978-1-7998-5820-1.ch011

Keywords: Business Science Reference / Human Resource Management / Human Resources Management / Knowledge Management and Library Science

Purchase

View A Critical Narrative of Employee Well-Being and Control Paradox in Higher Education on the publisher's website for pricing and purchasing information.

Abstract

The case presents a detailed snapshot of a staff employee well-being initiative developed and implemented by the Human Resources (HR) department in August 2014 at the Online Learning Unit (OLU) of J.M. College located in southwestern Georgia. The case is an auto-ethnographic account of how implementation of an employee quality of life (QOL) initiative combined with surveillance techniques resulted in a negative toxic culture of employee resentment, hostility, and poor performance. Using modern surveillance theories of synoptican, actor-network theory (ANT), and surveillance capitalism, the case shows how the original Foucauldian theory of panopticon has re-invented itself into a panopticon of technology dominated by a culture of capitalism and profit-maximization. The case uses pseudo names to protect privacy and maintain confidentiality of the institution and characters. The case accurately details events in a chronological manner focusing on the main character's thoughts and actions.

The IRMA Community

Research IRM

A Critical Narrative of Employee Well-Being and Control Paradox in Higher Education

Purchase

Abstract

Related Content

IRMA Sponsors