Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Maturity Model for Digital Literacies and Sustainable Development

A Maturity Model for Digital Literacies and Sustainable Development
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Author(s): Ravi S. Sharma (Nanyang Technological University, Singapore), Lin G. Malone (Nanyang Technological University, Singapore), Chong Guan (SIM University, Singapore) and Ambica Dattakumar (Nanyang Technological University, Singapore)
Copyright: 2019
Pages: 13
Source title: Advanced Methodologies and Technologies in Library Science, Information Management, and Scholarly Inquiry
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7659-4.ch006


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As the world becomes increasingly digitized, a key aspect of digitization is the notion of “digital inclusion,” the empowerment of individuals through digital participation, as enabled through the functional, socio-economic, and transformational dimensions of digital literacies. This chapter recounts the role of digital literacies in supporting participative and therefore sustainable development. Taking a historical, development perspective, this chapter describes a digital literacies maturity model (DLMM) to examine the relationship between knowledge societies, digital inclusion, and digital literacies. This model combines the World Bank's four knowledge policy pillars with the four stages of digital development to link digital policies with socio-economic wellbeing and serves as a framework for the creation of sustainable knowledge societies.

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