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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Mental Model for Teaching Strategic Marketing Management

A Mental Model for Teaching Strategic Marketing Management
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Author(s): Homer B. Warren (Youngstown State University, USA) and David J. Burns (Kennesaw State University, USA)
Copyright: 2018
Pages: 12
Source title: Business Education and Ethics: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3153-1.ch021


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The complex realities of the increasingly global nature of business require managers who are able to see and comprehend the multiple interrelationships of factors in the environment to optimize decision making. This paper offers a mental model used by the authors to help students better understand the heuristic thinking processes that successful strategic marketing managers use in decision making and problem solving. The authors argue that seeing the “whole” marketing system and understanding how to integrate marketing knowledge is a key ingredient in heuristic thinking. To this end, the paper details the foundation for and the construction of a mental model for a strategic marketing management course. An application is discussed.

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