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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Advancing the Potential of Diversity for Innovation

Advancing the Potential of Diversity for Innovation
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Author(s): Nancy D. Erbe (California State University - Dominguez Hills, USA)
Copyright: 2010
Pages: 15
Source title: Innovation in Business and Enterprise: Technologies and Frameworks
Source Author(s)/Editor(s): Latif Al-Hakim (University of Southern Queensland, Australia)and Chen Jin (Zhejiang University, China)
DOI: 10.4018/978-1-61520-643-8.ch014

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Abstract

This chapter introduces a collaborative conflict resolution model with a focus on cultural diversity and innovation. Its practices are research based, presented with explanatory theories, and uniquely suited to the multicultural teams of the global market. The chapter presents the optimal criteria for multicultural process identified in evaluative research conducted in four parts of the world: the Balkans, Cameroon, Nepal and Ukraine. It aims to demonstrate the correlations between collaborative conflict process at its best and innovation within diverse teams and organizations.

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