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Align Hospital Drug Delivery With Supply Chain Management: From Process Analysis to Performance Measurement

Align Hospital Drug Delivery With Supply Chain Management: From Process Analysis to Performance Measurement
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Author(s): Alexis Nsamzinshuti (Université Libre de Bruxelles, Belgium) and Alassane Ballé Ndiaye (Université Libre de Bruxelles, Belgium)
Copyright: 2018
Pages: 31
Source title: Contemporary Approaches and Strategies for Applied Logistics
Source Author(s)/Editor(s): Lincoln C. Wood (University of Otago, New Zealand)
DOI: 10.4018/978-1-5225-5273-4.ch007

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Abstract

In recent years, the European hospital sector has suffered the brunt of the economic crisis. This sector is now faced with a paradox, which is to reduce costs, related to the decline in government subsidies and an increase in the quality of care required by the regulatory bodies, while maintaining the level of care. This paradox can be resolved through the optimization of the hospital supply chain. Despite hospital supply chains having a great impact on hospital budgets, many opportunities for optimization exist to improve the healthcare quality. This chapter aims to analyze the distribution of drugs within a hospital in the line of supply chain management. The SCOR model was selected as the framework for this analysis. Then, potential failures that can arise in logistics processes are identified. After reviewing the literature regarding the hospital supply chain and the performance measurement, a framework is proposed with key performance indicators that can be applied in hospital supply chains to measure and monitor their performance.

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