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An Exploratory Study of Cross-Cultural Engagement in the Community of Inquiry: Instructor Perspectives and Challenges
Abstract
This chapter examines instructor multicultural efficacy in global online learning communities. To explore this phenomenon in the CoI framework, a two-phase study was conducted with 10 instructors from two Alberta higher education institutions. Phase one comprised creating intercultural competency indicators to test how they developed and expanded existing teaching and social presence indicators. Qualitative data revealed that in the lack of any cross-cultural design, instructors utilize facilitation and open communication strategies to foster learning and prevent conflict. Phase two involved augmenting the 34-item CoI survey instrument. Additional roles that relate to instructor cross-cultural efficacy were incorporated into both teaching and social presence elements based on qualitative findings. Quantitative data revealed that the incorporated cultural indicators correlated highly with the teaching and social indicators, indicating their usefulness to measure multicultural efficacy in the CoI framework.
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