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Analysis of National ICT Strategies for USA, EU, India, South East Asia, and Australasia
Abstract
This chapter examines available secondary research data from various national ICT government strategies of the USA, EU, India, South East Asia, Australia, and New Zealand to determine the centric inclination of these strategies and how these strategies support and facilitate public service delivery in the digital era. This research had the objective of determining the major ICT trends of the respective countries by five dimensions, namely citizen centric, civil society centric, business centric, government administration centric, and technology centric. The ICT strategies from the various geographical regions may be summed up by two aims, as expressed by the USA President Obama in his directive “Roadmap for a Digital Government” of 2012, namely to use technology to make a real difference in people's lives (i.e., government reinvention through the transformation of processes) and to innovate more and enable entrepreneurs to better leverage government data to improve the quality of services to the general public (i.e., utilisation of information for improved decision making).
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