Analysis of Two Phases Queue With Vacations and Breakdowns Under T-Policy

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Author(s): Khalid Alnowibet (King Saud University, Saudi Arabia)and Lotfi Tadj (Fairleigh Dickinson University, Canada)
Copyright: 2019
Pages: 19
Source title: Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7766-9.ch002

Keywords: Business & Management / Business Science Reference / Entrepreneurship & Innovation / Marketing

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Abstract

The service system considered in this chapter is characterized by an unreliable server. Random breakdowns occur on the server and the repair may not be immediate. The authors assume the possibility that the server may take a vacation at the end of a given service completion. The server resumes operation according to T-policy to check if enough customers have arrived while he was away. The actual service of any arrival takes place in two consecutive phases. Both service phases are independent of each other. A Markov chain approach is used to obtain the steady state system size probabilities and different performance measures. The optimal value of the threshold level is obtained analytically.

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Analysis of Two Phases Queue With Vacations and Breakdowns Under T-Policy

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