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Are Businesses Washing Consumerism With Green Ideology?: The Green Marketing Oxymoron

Are Businesses Washing Consumerism With Green Ideology?: The Green Marketing Oxymoron
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Author(s): Marta Massi (Università Cattolica del Sacro Cuore, Italy)and Caterina Francesca Ottobrini (Università Cattolica del Sacro Cuore, Italy)
Copyright: 2020
Pages: 18
Source title: Handbook of Research on Contemporary Consumerism
Source Author(s)/Editor(s): Hans Ruediger Kaufmann (University of Applied Management Studies Mannheim, Germany & University of Nicosia, Cyprus)and Mohammad Fateh Ali Khan Panni (City University, Bangladesh)
DOI: 10.4018/978-1-5225-8270-0.ch006

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Abstract

This chapter reviews the literature on green marketing from the sustainable marketing phase to the latest paradigm of green marketing based on the concept of consumer empowerment and customer-initiated innovation process. In particular, the authors delve into the evolution of green marketing in order to highlight critical contrasts including product-based vs. service-based green marketing approach; top-down (business-initiated) vs. bottom-up (customer-initiated) green-based innovation; physical vs. online distribution of green products/services; positioning and advertising vs. brand co-creation; passive vs. active/empowered role of consumers and focus on customers vs. focus on multiple stakeholders. This chapter illustrates, through a series of cases and consumer insights, the contradictions, and controversies of green marketing. The chapter shows how customer participation and value co-creation, have changed the way green products are consumed and developed, and have forced organizations to adopt completely new business models.

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