Artificial Intelligence in Libraries

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Author(s): Isaiah Michael Omame (Federal University of Lafia, Nigeria)and Juliet C. Alex-Nmecha (University of Port Harcourt, Nigeria)
Copyright: 2020
Pages: 25
Source title: Managing and Adapting Library Information Services for Future Users
Source Author(s)/Editor(s): Nkem Ekene Osuigwe (African Library and Information Associations and Institutions, Nigeria)
DOI: 10.4018/978-1-7998-1116-9.ch008

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

Artificial intelligence (AI) is one of the emerging trends and applications of computing in libraries. It involves programming computers to do things, which if done by humans, would be said to require intelligence. The ultimate promise of artificial intelligence in libraries is to develop computer systems or machines that think, behave, and in fact rival human intelligence, and this clearly has major implications on librarianship. The application of artificial intelligence in the library has become pervasive. They include expert systems for reference services, book reading and shelf-reading robots, virtual reality for immersive learning among others. Although the incorporation of artificial intelligence in libraries can be perceived to alienate librarians from their users, it will probably help libraries do more rather than taking over the jobs of librarians. It will enhance their services delivery. Artificial intelligence will greatly improve library operations and services and will upgrade and heighten the relevance of libraries in an ever-changing digital society.

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