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Assessment of Web 2.0 Applications Employed by Human Resource Departments in U.S. Cities
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Author(s): Maureen McDonald (WDE Consulting, USA), J. Scott McDonald (University of Texas at El Paso, USA), Gerald A. Merwin (Valdosta State University, USA), Keith A. Merwin (Merwin & Associates, USA)and Mathew Richardson (University of Texas El Paso, USA)
Copyright: 2012
Pages: 17
Source title:
Public Service, Governance and Web 2.0 Technologies: Future Trends in Social Media
Source Author(s)/Editor(s): Ed Downey (State University of New York, College at Brockport, USA)and Matthew A. Jones (Portland State University, USA)
DOI: 10.4018/978-1-4666-0071-3.ch008
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Abstract
Most local governments employ an intranet within the organization, to assist in human resources. A telephone survey of local government officials (n=17) found these intranet sites employ few Web 2.0 applications. The survey found most cities have plans to increase their use of Web 2.0 applications for human resources management. However, the recent economic recession has adversely impacted these plans. The chapter forwards recommendations to improve local governments’ use of Web 2.0 applications while maintaining cost efficiencies.
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