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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Assuring Quality in Online Course Delivery

Assuring Quality in Online Course Delivery
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Author(s): Julia M. Matuga (Bowling Green State University, USA), Deborah Wooldridge (Bowling Green State University, USA) and Sandra Poirier (Middle Tennessee State University, USA)
Copyright: 2012
Pages: 14
Source title: Encyclopedia of E-Leadership, Counseling and Training
Source Author(s)/Editor(s): Viktor Wang (Florida Atlantic University, USA)
DOI: 10.4018/978-1-61350-068-2.ch031


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This chapter focuses upon the critical issue of assuring quality online course delivery by examining four key components of online teaching and learning. The topic of course delivery within this article is viewed as a cultural issue that permeates processes from the design of an online course to the evaluation of an online course. First, this chapter will examine and review key components of, and tools for designing high impact online courses that support student learning. Second, this chapter will provide suggestions for faculty teaching online courses to assist in creating high quality online courses that supports teaching and, consequently, facilitates opportunities for student learning. Quality online course delivery is also contingent upon the support of faculty by administration. Lastly, this chapter will provide suggestions for conducting course evaluation and a feedback loops the for continual improvement of the online learning and teaching. These four components are essential elements in assuring quality online courses.

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