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Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration

Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration
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Author(s): Goknur Arzu Akyuz (University of Turkish Aeronautical Association, Turkey) and Guner Gursoy (Okan University, Turkey)
Copyright: 2019
Pages: 23
Source title: Advanced Methodologies and Technologies in Business Operations and Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7362-3.ch069

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Abstract

Collaboration is one of the key themes defining the competitive advantage of supply chains (SCs). In the web-based global business arena witnessing Industry 4.0, collaboration across SC partners has to be smart, innovative, and socially responsible to form value-creating networks. After exploring various concepts related with SC collaboration, this chapter proposes a conceptual maturity model for SC collaboration in increasing levels of integrity and collaboration scope. The model is unique in establishing a standardized conceptual base; providing a systematic, process-oriented, and holistic view for multi-partner SC maturity; offering precise mapping of SC processes onto stages with full process coverage; extending CPFR model; defining maturity stages for advanced, strategic collaboration types (like collaborative performance and risk management, collaborative systems assurance and development, collaborative innovation); explicitly incorporating smartness, innovation, and social responsibility concepts; and treating relatively recent terminology such as “virtual networks” and “coalescence.”

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