Benchmarking Sustainability Performance of Organizations Using a Multicriteria Approach With Application to Canadian Market

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Author(s): Abbas Tavassoli (Concordia University, Canada)
Copyright: 2020
Pages: 19
Source title: Handbook of Research on Interdisciplinary Approaches to Decision Making for Sustainable Supply Chains
Source Author(s)/Editor(s): Anjali Awasthi (Concordia University, Canada)and Katarzyna Grzybowska (Poznan University of Technology, Poland)
DOI: 10.4018/978-1-5225-9570-0.ch005

Keywords: Business & Management / Business Science Reference / Operations and Service Management / Supply Chain Management

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Abstract

In this chapter, the authors propose a multi-criteria framework for benchmarking sustainability performance of organizations. The indicators for evaluation are obtained using sustainalytics database. Multicriteria decision making technique called TOPSIS (Technique for Ordered Preference by Similarity to Ideal Solution) is used to generate organization rankings. The proposed technique is applied to evaluate performance of 24 companies in two major sectors: manufacturing and service. The selected companies come from the Canadian market. The results of TOPSIS study show manufacturing sector to be doing better than the service sector with average relative closeness (Ci) of 0.5 and 0.36, respectively. Future work can involve integration of financial KPIs, cross-sector investigation and involvement of MCDM techniques such as AHP for weighting in the proposed study.

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Benchmarking Sustainability Performance of Organizations Using a Multicriteria Approach With Application to Canadian Market

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