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Challenges Implementing Telemedicine at Children's Hospital of Philadelphia (CHOP)

Challenges Implementing Telemedicine at Children's Hospital of Philadelphia (CHOP)
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Author(s): Christopher E. Gantz (Drexel University, USA)and David Gefen (Drexel University, USA)
Copyright: 2021
Pages: 15
Source title: Research Anthology on Telemedicine Efficacy, Adoption, and Impact on Healthcare Delivery
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-8052-3.ch004

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Abstract

This chapter discusses the challenges faced by one pediatric medical institution as it worked in partnership with a local school district to provide access to pediatric care through a telemedicine unit embedded in the nurse's office of the various schools within the district. The chapter touches on perceptions the community had about sharing sensitive personal health information in a school setting using mobile technology, fears related to immigration status, and operational issues encountered when deploying a new technology across multiple sites. Despite the challenges, potential benefits to the health and well-being of the community far outweighed the difficulties faced during these early days of telemedicine adoption.

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