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Communication in the Age of a Global Pandemic: Qualitative Remediation at the Community Level

Communication in the Age of a Global Pandemic: Qualitative Remediation at the Community Level
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Author(s): Jean Constant (Hermay.org, USA) and Sindy DeLaTorre Pacheco (Universidad Autónoma de Coahuila, Mexico)
Copyright: 2021
Pages: 10
Source title: Collaborative Convergence and Virtual Teamwork for Organizational Transformation
Source Author(s)/Editor(s): Jingyuan Zhao (University of Toronto, Toronto, Canada)
DOI: 10.4018/978-1-7998-4891-2.ch011

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Abstract

The COVID-19 pandemic is affecting communities worldwide today in many novel ways. The rapidity at which the disease is transmitted and the amount of information available in real-time creates a unique situation. This research, based on qualitative remediation at the community level, provides a fertile ground from which significant patterns are emerging. The authors reviewed the literature available as well as over 100 individual sites of local administrations, faith-based, NGOs, local charitable and community initiatives. It is premature to project an accurate picture of how to alleviate best the distress caused by a pandemic. However, some significant and credible patterns have emerged that lead to conclude that, next to transparency, initiatives based on proactive use of peer to peer e.communication, direct e.outreach, and e.collaboration between parties lead to constructive and successful initiatives.

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