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Communication Needs of Online Students

Communication Needs of Online Students
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Author(s): Werner Beuschel (University of Applied Sciences Brandenburg, Germany), Birigt Gaiser (University of Applied Sciences Brandenburg, Germany)and Susanne Draheim (University of Applied Sciences Brandenburg, Germany)
Copyright: 2003
Pages: 20
Source title: Web-Based Education: Learning from Experience
Source Author(s)/Editor(s): Anil K. Aggarwal (University of Baltimore, USA)
DOI: 10.4018/978-1-59140-102-5.ch013

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Abstract

All learning requires a mix of formal and informal communication. As learning shifts from face-to-face to computer-supported environments, explicit support of informal communication is crucial. An assessment of the formal and informal aspects of communication in Web-based learning environments is provided. The current focus on supporting the formal aspects of communication is questioned. The authors hope that this information will further the recognition of organizational and technical support of informal communication in Web-based education as an issue of prime importance.

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