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Communities of Practice in Public Administration: The Case of Catalonia’s Government

Communities of Practice in Public Administration: The Case of Catalonia’s Government
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Author(s): Mario Pérez-Montoro (University of Barcelona, Spain)and Jesús Martínez (Generalitat de Catalunya, Spain)
Copyright: 2011
Pages: 22
Source title: Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage
Source Author(s)/Editor(s): Olga Rivera Hernáez (University of Deusto, Spain)and Eduardo Bueno Campos (University of Madrid, Spain)
DOI: 10.4018/978-1-60566-802-4.ch023

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Abstract

Currently, Knowledge Management (KM) is being received very positively by organisations. Nevertheless, there is a particular type of organisation in which there has been less of a general demand for KM: the public organisations. However, in the last three years, a Knowledge Management project, based in communities of practice (CoPs), has been put into practice in the area of the Justice Department in the Catalan government, the Generalitat of Catalunya. The aim of this work is to present a detailed analysis of this project. To achieve this aim, first of all, we are going to introduce the implementation methodology and the results obtained, as well as the success variables involved in this project. This will allow us to offer a guide for implementing CoPs in public administration. Lastly, by way of conclusion, we will provide a series of conclusions and lessons that can easily be applied to the majority of community of practice projects that are implemented in the Public Administration context.

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