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Communities of Practice as Work Teams to Knowledge Management
Abstract
In today’s competitive environment, it is widely accepted that knowledge is a key strategic resource. Nevertheless, to be a source of competitive advantage, the knowledge embedded in individuals must be transformed into organizational knowledge. This chapter defends the idea that this process can happen in work teams, but only if they have the necessary characteristics to be considered communities of practice. These characteristics are: self-managed teams whose members have individual autonomy, heterogeneous and complementary skills, a common understanding, with a leader that encourages work teams and a climate of trust which favors knowledge management.
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