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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Considering Quality of a Service in an Intentional Approach

Considering Quality of a Service in an Intentional Approach
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Author(s): Assia Ait-Ali-Slimane (Université Paris1 Panthéon Sorbonne, France), Manuele Kirsch-Pinheiro (Université Paris1 Panthéon Sorbonne, France)and Carine Souveyet (Université Paris1 Panthéon Sorbonne, France)
Copyright: 2012
Pages: 18
Source title: Handbook of Research on Service-Oriented Systems and Non-Functional Properties: Future Directions
Source Author(s)/Editor(s): Stephan Reiff-Marganiec (University of Leicester, UK)and Marcel Tilly (European Microsoft Innovation Center, Germany)
DOI: 10.4018/978-1-61350-432-1.ch015

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Abstract

The success of service-based applications is based on service technologies such as Web services. Nevertheless, the benefits of the Service-Oriented Architecture (SOA) remain mainly at the software level, since business people are often unable to fully exploit its benefits due to their unfamiliarity with such software level technology. The intentional Service-Oriented Architecture (iSOA) suggests a move from the function-driven SOA to intention-driven SOA in order to provide service description understandable by business practitioners. However, such transposition from business to implementation level should also consider Quality of Service (QoS) aspects. In this paper, we propose modeling the Quality of intentional Service (QoiS) by introducing the quality goals and their qualitative and quantitative evaluation. We also propose populating the intentional service registry of the iSOA architecture with the QoiS description.

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