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Creating a Business Unit Within a Large Sports and Entertainment Organization's Theatre Operation: Reflections on the Change Process
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Author(s):
John Baaki (Old Dominion University, USA)and Maria Cseh (The George Washington University, USA)
Copyright:
2019
Pages:
9
Source title:
Evidence-Based Initiatives for Organizational Change and Development
Source Author(s)/Editor(s):
Robert G. Hamlin
(University of Wolverhampton, UK),
Andrea D. Ellinger
(The University of Texas at Tyler, USA)and
Jenni Jones
(University of Wolverhampton, UK)
DOI:
10.4018/978-1-5225-6155-2.ch029
Keywords:
Business & Management
/
Business and Organizational Research
/
Business Science Reference
/
Human Resources Development
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Creating a Business Unit Within a Large Sports and Entertainment Organization's Theatre Operation: Reflections on the Change Process
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Abstract
This reflective case history illustrates the change process in a USA sports and entertainment's theatre organization led by its leader in consultation with a human resource development and organizational change professional. Evidence-based organizational change and development informed by the theoretical perspectives on shop floor management and action learning guided the change process conceptualized on the belief that frontline employees should play a major role in driving change in organizations, and their learning and reflection is crucial in this process.
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