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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Creating a Winning and Salable Records Management Culture in a Dynamic Space

Creating a Winning and Salable Records Management Culture in a Dynamic Space
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Author(s): Tricia Lawrence Powell (Red Stripe, Heineken, Jamaica)
Copyright: 2021
Pages: 20
Source title: Handbook of Research on Records and Information Management Strategies for Enhanced Knowledge Coordination
Source Author(s)/Editor(s): Collence Takaingenhamo Chisita (Department of Information Science, University of South Africa, South Africa), Rexwhite Tega Enakrire (Department of Information Science, University of South Africa, South Africa), Oluwole Olumide Durodolu (Department of Information Science, University of South Africa, South Africa), Vusi Wonderboy Tsabedze (Department of Information Science, University of South Africa, South Africa)and Joseph M. Ngoaketsi (Department of Information Science, University of South Africa, South Africa)
DOI: 10.4018/978-1-7998-6618-3.ch021

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Abstract

Records and information management, in this exponentially growing technological era, has enjoyed its relevance but has also weakened its competitiveness as organizations seek to search for faster way to access information, make decisions, and ultimately, retain indefinitely everything in cyberspace. This phenomenon and paradigm shift create a disconnect in the retention period assignment as cost for space in the cloud is no longer a deterrent as many CEOs may equate same to the compensation of a records manager. This chapter looks at the strategies that practitioners can employ to address risks. The risk matrix connects the variables legal, control, compliance, and fiduciary deliverables for a sustained salable and winning environment. The coordinated strategies will reposition practitioners and ultimately restructure the change management agenda of the organization. It is experiential and allows practitioners an opportunity to use templates as aids.

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