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CSR and Stakeholders' Engagement: A Relational Perspective – Suppliers' Social Responsibility: Auditing vs. Engagement in a Relational Capital Reference

CSR and Stakeholders' Engagement: A Relational Perspective – Suppliers' Social Responsibility: Auditing vs. Engagement in a Relational Capital Reference
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Author(s): Ignacio Tobaruela Delgado (Universidad Complutense de Madrid, Spain)
Copyright: 2021
Pages: 23
Source title: Knowledge Management for Corporate Social Responsibility
Source Author(s)/Editor(s): Gregorio Martín-de Castro (Complutense University of Madrid, Spain) and Jaime González-Masip (Rey Juan Carlos University, Spain)
DOI: 10.4018/978-1-7998-4833-2.ch011

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Abstract

Companies implement corporate social responsibility (CSR) practices along their supply chains to fulfil stakeholder requirements. Failures and no-compliances also emerge, caused by supply chain members. This chapter aims to analyse CSR from relational perspective, exploring supplier engagement to compliance with CSR framework and the relationship firm/stakeholder. On the basis of general research question of how to enhance CSR practices in vertical relationships, the main aim of this chapter is to identify the corporate practices that better support compliance with CSR standards or CSR codes of conduct. Relational perspective emphasizes relationships, which become the nucleus of the studies that consider relationships between the corporation and society as first and most important issue. Consequently, relational perspective contributes towards understanding of compliance of stakeholders in CSR implementation. The chapter introduces an exploratory study about practices, attitudes of stakeholders, and knowledge sharing in a collaborative environment of relational capital.

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