Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations
Search IRMA Research
Research IRM
Open Access
IRMA Journals
IRM Books
Proceedings
Membership
The
IRMA
Community
Calls for Papers
Online Symposium
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
Library Science
Computer Science
Electronic Commerce
Environmental IS
Information Systems
Education
Healthcare
Business Management
Public Administration
Social Science
Customer Service in an Emerging Market (UAE)
View Sample PDF
Author(s):
Rawdha Khamis Al Mehairbi (Zayed University, United Arab Emirates)and Yoosuf Cader (Zayed University, United Arab Emirates)
Copyright:
2012
Pages:
13
Source title:
Customer-Centric Knowledge Management: Concepts and Applications
Source Author(s)/Editor(s):
Minwir Al-Shammari
(University of Bahrain, Bahrain)
DOI:
10.4018/978-1-61350-089-7.ch011
Keywords:
Business & Management
/
Business Science Reference
/
Consumer Management
/
Marketing
Purchase
View
Customer Service in an Emerging Market (UAE)
on the publisher's website for pricing and purchasing information.
Abstract
Most organizations were training their employees in customer service but the areas in which they are trained may not necessarily be appropriate.
Related Content
Understanding the Modern Consumer Mindset and the Psychological Elements Driving It
Astha Singh, Vedika Bhargaw, Zidan Kachhi. © 2024. 22 pages.
Polarization in Consumer Behavior: The Rise of Minimalism in a Materialist World
Meziyet Uyanik. © 2024. 28 pages.
Consumer Culture and the Paradox of Choice in an Ambivalent Era of Emancipation of Individual Freedoms
Ondřej Roubal. © 2024. 35 pages.
Multichannel and Omnichannel Marketing: The New Trends in Digital Retail
Monaliz Amirkhanpour. © 2024. 27 pages.
New Marketing Approaches and Consumer Trends in Line With Technological Developments
Aylin Atasoy, Murat Basal. © 2024. 26 pages.
Where Is Digital Retailing Evolving?: An Evaluation From the Perspective of Digital Retailing Technologies
Cansu Gökmen Köksal. © 2024. 35 pages.
Unleashing the Déjà Rêvé Effect in Marketing: Empowering Customer Realities
Fatih Sahin. © 2024. 33 pages.
IRMA
Offers Over
2,500
Full Text
Open Access Research
Papers for Free Download
Click to Start Searching
Free IRM Research!
IRMA Sponsors
About Us
|
Contact
|
Sitemap
|
Legal
|
Policies
Copyright ©2024, Information Resources Management Association. 701 East Chocolate Avenue, Hershey, PA 17033.