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Decision Support System Design Requirements, Information Management, and Urban Logistics Efficiency: Case Study of Bogotá, Colombia

Decision Support System Design Requirements, Information Management, and Urban Logistics Efficiency: Case Study of Bogotá, Colombia
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Author(s): Jairo Enrique Parra Herrera (SEPRO, Universidad Nacional de Colombia, Bogotá, Colombia), Laura Vanessa Palacios Argüello (Institut Henry Fayol, Ecole des Mines de Saint-Etienne, France), Jesus Gonzalez-Feliu (Institut Henry Fayol, Ecole des Mines de Saint-Etienne, France) and Wilson Adarme Jaimes (SEPRO, Universidad Nacional de Colombia, Bogotá, Colombia)
Copyright: 2017
Pages: 16
Source title: Handbook of Research on Information Management for Effective Logistics and Supply Chains
Source Author(s)/Editor(s): George Leal Jamil (InescTec, Portugal), António Lucas Soares (University of Porto, Portugal) and Cláudio Roberto Magalhães Pessoa (FUMEC University, Brazil)
DOI: 10.4018/978-1-5225-0973-8.ch012

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Abstract

The aim of this chapter is to define the requirements for the design of a Decision Support System (DSS), in order to address the problems associated with loading and unloading of goods operations in Bogotá, Colombia. The requirements definition is based on information obtained from the project “Formulación de alternativas para el cargue y descargue de mercancías en Bogotá” developed by the Universidad Nacional de Colombia. We present a literature review concerning with the relevance of developments and application of this kind of systems in cities such as Bogotá, regarded by some authors as a megacity in Latin America. The definition of the design requirements of the system is rooted in the identified needs of the stakeholders involved in urban logistics operations with the aim of encompassing and providing reliable information that favors the design of a DSS adapted to identified conditions.

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