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Designing the E-Health Message

Designing the E-Health Message
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Author(s): Rupananda Misra (Drexel University, USA)and Barbara C. Wallace (Columbia University, USA)
Copyright: 2012
Pages: 30
Source title: Telemedicine and E-Health Services, Policies, and Applications: Advancements and Developments
Source Author(s)/Editor(s): Joel J. P. C. Rodrigues (Instituto de Telecomunicações, University of Beira Interior, Portugal), Isabel de la Torre Díez (University of Valladolid, Spain)and Beatriz Sainz de Abajo (University of Valladolid, Spain)
DOI: 10.4018/978-1-4666-0888-7.ch009

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Abstract

The tremendous growth in the use of Web 2.0 technologies, interactive computer technologies, electronic records, and mobile devices for delivery of e-health necessitates attention to design. Designing e-health requires consideration of research, including best practices embodied in design principles. This chapter reviews key background information, including central definitions, concepts, and research, followed by a presentation of 9 key considerations that are recommended for guiding the design of e-health messages. An illustrative case example demonstrates how a typology that codifies design principles gave rise to a research tool that permits the evaluation of health care websites. The case example underscores the important role of findings from research evaluations in creating a feedback loop for designers, permitting research to inform refinements in design. Overall, the 9 key considerations suggest a new paradigm for design, while also giving rise to corresponding recommendations for future research to support evolution in the field of e-health.

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