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Developing Students' Cross-Cultural Competence Through Academic Programs: Analytical Review of Empirical Findings
Abstract
Realizing the increased demand and need for equipping graduates with cross-cultural competencies, universities have been offering a growing array of academic courses aimed at increasing students' cultural competence. This research review chapter addresses the question of what do empirical studies tell us about the impact of academic educational interventions on students' cultural competence. Among the various competences, this review pays special attention to cultural intelligence (CQ). Covering diverse educational interventions, ranging from short intensive training-like courses to full-term courses to study abroad visits, the chapter concludes that several academic interventions, both traditional and virtual, were effective in increasing cultural competencies. This chapter would be of interest for academics contemplating course design in international management, for business school program directors who wish to promote students' cultural competencies, and for university staff involved in managing various international exchange programs.
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