Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations
Search IRMA Research
Research IRM
Open Access
IRMA Journals
IRM Books
Proceedings
Membership
The
IRMA
Community
Calls for Papers
Online Symposium
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
Business Management
Multimedia IS
Library Science
Education
Information Systems
Social Science
Environmental IS
Public Administration
Electronic Commerce
Computer Science
What Difference Does It Make: Measuring Returns of Knowledge Management
View Sample PDF
Author(s):
Abdus Sattar Chaudhry (Nanyang Technological University, Singapore)
Copyright:
2008
Pages:
12
Source title:
Knowledge Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s):
Murray E. Jennex
(San Diego State University, USA)
DOI:
10.4018/978-1-59904-933-5.ch236
Keywords:
Information Science Reference
/
Knowledge Management
/
Library & Information Science
Purchase
View
What Difference Does It Make: Measuring Returns of Knowledge Management
on the publisher's website for pricing and purchasing information.
Abstract
This chapter provides an overview of performance measurement in the area of knowledge management. Salient features of main measures have been described and their role in determining the return on knowledge management work highlighted. While Balanced Scorecard and Intangible Assets Monitor provide comprehensive coverage, several other measures are also in use. A recent study and review of applications of main KM performance measures in selected organizations showed several areas of commonality in the objectives of performance measurement and revealed differences in approaches to the application and presentation of various performance measures. Developing a measurement system for knowledge management is considered the key to the competitive success of the organization.
Related Content
Knowledge Management Concepts and Applications in HEIs in East Africa
. © 2023. 11 pages.
Knowledge Economy and Knowledge Management in the Higher Education Context: Literature Review
. © 2023. 19 pages.
Maximize Knowledge Sharing and Learning Opportunities
. © 2023. 25 pages.
The Role of Information and Communication Technology (ICT) in Global Higher Education Institutions (HEIs)
. © 2023. 14 pages.
Using Knowledge Cafés as a Vehicle for Knowledge Sharing in Higher Education Institutions
. © 2023. 26 pages.
Gap Analysis on Knowledge Management at Higher Education: Evidence From Developing and Developed Countries
. © 2023. 17 pages.
Knowledge Management Practices in Higher Education Institutions
. © 2023. 15 pages.
IRMA
Offers Over
2,500
Full Text
Open Access Research
Papers for Free Download
Click to Start Searching
Free IRM Research!
IRMA Sponsors
About Us
|
Contact
|
Sitemap
|
Legal
|
Policies
Copyright ©2024, Information Resources Management Association. 701 East Chocolate Avenue, Hershey, PA 17033.