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Digital Governance for Developing Countries Opportunities, Issues, and Challenges in Pakistan

Digital Governance for Developing Countries Opportunities, Issues, and Challenges in Pakistan
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Author(s): Bushra Hamid (PMAS-Arid Agriculture University Rawalpindi, Pakistan), N. Z. Jhanjhi (Taylor's University, Malaysia) and Mamoona Humayun (College of Computer and Information Sciences, Jouf University, Saudi Arabia)
Copyright: 2020
Pages: 23
Source title: Employing Recent Technologies for Improved Digital Governance
Source Author(s)/Editor(s): Vasaki Ponnusamy (Universiti Tunku Abdul Rahman, Malaysia), Khalid Rafique (Azad Jammu and Kashmir Information Technology Board, Pakistan) and Noor Zaman (Taylor's University, Malaysia)
DOI: 10.4018/978-1-7998-1851-9.ch003

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Abstract

Information communication technology plays a vital role in countries' economic growth, and at the same time, it changes the form of traditional government to digital government. Digital governance is about having a competent and responsible government to deliver efficient, better, and 24/7 public services. It improves citizen participation, transparency, and overcomes administrative bottlenecks. Slackness of any government organisation in providing quality services will instantly become a topic of debate on print, electronic, and social media, forcing the political leaders to take corrective actions to save their own skin. However, for developing countries, this is going to be difficult to attain the same level of efficiency and flexibility. This study will examine the state of digital governance in developing countries particularly in the Pakistan government and will highlight the facts that through the implementation of digital governance in Pakistan (i.e., challenges and difficulties as well as opportunities that will help us to promote the application of digital governance).

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