Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Digital Health Innovation Enhancing Patient Experience in Medical Travel

Digital Health Innovation Enhancing Patient Experience in Medical Travel
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Author(s): Anita Medhekar (Central Queensland University, Australia)
Copyright: 2021
Pages: 25
Source title: Research Anthology on Telemedicine Efficacy, Adoption, and Impact on Healthcare Delivery
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-8052-3.ch011


View Digital Health Innovation Enhancing Patient Experience in Medical Travel on the publisher's website for pricing and purchasing information.


Digital health technological innovations are disrupting every sector of the economy, including medical travel/tourism. Global patients as medical tourists are using patient-centric digital health technologies, enhancing patient/medical tourists experience and making it more transparent and engaging with healthcare providers and medical tourists. Digital communication tools such as e-mail, online appointments, smartphones, instant messaging applications, social media tools, user-generated content by online patient communities, tele-medicine, tele-radiology, my-Health records, Skype consultation, WhatsApp, health video, electronic health records, health data analytics tools, and artificial intelligence-enabled health technologies enhance the medical travel decision-making process, reduce cost, improve patient care and transparency of communication, and engage the relationship between the patient and the healthcare provider with positive outcomes, medical tourist experience, and empowerment.

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