The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
E-Government and Public Service Delivery: A Survey of Egypt Citizens
Abstract
This chapter aims to better understand what citizens think regarding the currently available e-government public services in Egypt. This is done through an analysis of a public opinion survey of Egyptian citizens, examining citizens' use and associated issues with usage of e-government portals. This chapter is different from existing research in that most of the studies that examine e-government and citizens focus on developed countries. This study focuses on a developing country, Egypt, as an emerging democracy, which has very unique and important challenges in the delivery of public services to its citizens. The results revealed that only gender, daily use of the internet, and the desire to convert all of the services to electronic ones were important factors that affected the use of the Egyptian e-government portal. On the other hand, age, education, trust in information confidentiality on the internet, and believing in e-government did not play any role in using e-government.
Related Content
|
.
© 2023.
|
|
.
© 2023.
|
|
.
© 2023.
|
|
.
© 2023.
|
|
.
© 2023.
|
|
.
© 2023.
|
|
.
© 2023.
|
|
|