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E-Learning Critical Success Factors Impacts on Learner Satisfaction and Outcomes

E-Learning Critical Success Factors Impacts on Learner Satisfaction and Outcomes
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Author(s): Renuka Sharma (Chitkara Business School, Chitkara University, Punjab, India), Kiran Mehta (Chitkara Business School, Chitkara University, Punjab, India)and Vandana Marda (Edology.com, India)
Copyright: 2022
Pages: 23
Source title: Handbook of Research on Digital Transformation Management and Tools
Source Author(s)/Editor(s): Richard Pettinger (University College London, UK), Brij B. Gupta (Asia University, Taichung, Taiwan & Lebanese American University, Beirut, Lebanon), Alexandru Roja (BabeČ™-Bolyai University, Cluj-Napoca, Romania)and Diana Cozmiuc (Ioan Slavici University, Timisoara, Romania)
DOI: 10.4018/978-1-7998-9764-4.ch004

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Abstract

E-learning is an ever-changing concept, and many theories have been developed and studied for it. The common aptitude test for management schools in India started online in 2009, and almost all coaching firms, like testing firms, are migrating online. Furthermore, the current pandemic COVID-19 has required all participants in learning to be online for the previous year and a half. Therefore, the present study is designed to analyse the causal relationship of the factors affecting learners perceived-learning-outcomes-and-satisfaction of e-learning in the preparation of graduate admission tests. The results concluded that effective and constructive conversation among students, as well as between students and instructors, has a substantial and beneficial impact on learning outcomes. In addition, the course objectives and strategy, module structure, course content supplied to students, and grading component designs are all critical for an online class. The study is useful for e-learning educators, managers, and legislators.

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