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Embracing Change: How South Ayrshire Council Library Service Became a World Leader in Electronic Resources Management
Abstract
This chapter outlines the successful management style that has proactively facilitated innovative changes to a range of library services. The changes discussed are those facing all contemporary libraries. Starting with an overview of service provision, staffing, the management team, and management style, it considers the factors required for the effective implementation of innovation in a range of services. The topics covered include creating a library “blog,” the benefits of a library bookshop, e-book lending, e-book publishing, creating a library mobile app, and e-magazine lending. The aim of this chapter is to argue that fellow librarians can embrace change and facilitate innovation in ways that are efficient, cost-effective, and cutting-edge, whilst reinforcing the importance of libraries at the centre of our society.
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