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An Empirical Analysis of Indices and Factors of ICT Use by Small- and Medium-Sized Enterprises in Japan
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Author(s): Masatsugu Tsuji (University of Hyogo, Japan), Teruyuki Bunno (Kinki University, Japan), Hiroki Idota (Otemon Gakuin University, Japan), Hiroaki Miyoshi (Doshisha University, Japan), Masaru Ogawa (Kobe Gakuin University, Japan)and Yasushi Ueki (Bangkok Research Center, Institute of Developing Economies/Japan External Trade Organization, Thailand)
Copyright: 2010
Pages: 14
Source title:
Sustainable Economic Development and the Influence of Information Technologies: Dynamics of Knowledge Society Transformation
Source Author(s)/Editor(s): Muhammed Karatas (Mugla University, Turkey)and Mustafa Zihni Tunca (Suleyman Demirel University, Turkey)
DOI: 10.4018/978-1-61520-709-1.ch011
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Abstract
This chapter attempts to extract factors which promote the introduction and usage of ICT by SMEs (small- and medium-sized enterprises) through the method of mail surveys and in-depth interviews conducted in two of the largest SME clusters in Japan, Higashi-Osaka and Ohta Ward, Tokyo. The questionnaire was sent to more than 6,000 SMEs there, and received nearly 1,200 replies. Questions are related to company characteristics and purposes for ICT use. Moreover, the followings indexes are selected which present the degree of ICT use by SMEs: (i) software that contributes to efficient utilization of managerial resources; and (ii) Internet usage. Based on these data, factors are extracted by utilizing the regression methods such as OLS, logit and probit estimation. Among them, the most important elements in promoting ICT use are found to be a future-oriented vision for SMEs such as expectations for restructuring business process through ICT, and managerial orientations.
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