Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Empirical Verification of the Performance Measurement System

Empirical Verification of the Performance Measurement System
View Sample PDF
Author(s): Aleksander Janeš (University of Primorska, Slovenia)
Copyright: 2019
Pages: 13
Source title: Advanced Methodologies and Technologies in Business Operations and Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7362-3.ch099


View Empirical Verification of the Performance Measurement System on the publisher's website for pricing and purchasing information.


In their endeavor to increase profits, companies usually become aware that this is predominantly the result of employee competence and satisfaction, excellent processes, and customer's satisfaction. Based on that assertion, companies integrate different managerial tools in the performance measurement system (PMS) and therefore in their management system. One of the most dominant managerial tools is the Kaplan and Norton's balanced scorecard (BSC). In this chapter, the approach that represents the basis for further work in the field of research in PMSs of companies, with the use of econometric tools, was empirically tested and developed.

Related Content

Veronica Baena, Marina Mattera. © 2021. 17 pages.
Raymond T. Stefani. © 2021. 19 pages.
Mauro Palmero, Kelly Price. © 2021. 38 pages.
Hyun Byun, Weisheng Chiu, Jung-sup Bae. © 2021. 17 pages.
Ho Keat Leng, Xinran Wu, Deping Zhong. © 2021. 14 pages.
Shi Ying Tan, Do Young Pyun. © 2021. 13 pages.
Ali Ahmed Abdelkader, Hussein Moselhy Syead Ahmed. © 2021. 23 pages.
Body Bottom