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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Enhancing Emergency Response Management using Emergency Description Information Technology (EDIT): A Design Science Approach

Enhancing Emergency Response Management using Emergency Description Information Technology (EDIT): A Design Science Approach
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Author(s): Michael A. Erskine (Metropolitan State University of Denver, USA)and Will Pepper (Better Than Free LLC, USA)
Copyright: 2016
Pages: 15
Source title: E-Health and Telemedicine: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-8756-1.ch063

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Abstract

This paper presents a novel approach toward facilitating the effective collection and communication of information during an emergency. Initially, this research examines current emergency response information workflows and emergency responder dispatch criteria. A process for the optimization of these workflows and criteria, along with a suggested method to improve data collection accuracy and emergency response time using a mobile device application, are suggested. Specifically, a design-science approach incorporating the development of an expert system designed to facilitate efficient and effective sharing of emergency information is applied. The resulting benefits could improve emergency communications during large-scale international gatherings, such as sporting events or festivals, as well as the sharing of industry-specific safety incidents. A process model for conducting analyses of additional emergency response processes is also presented. Finally, future research directions are discussed.

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