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Evaluation Considerations for E-Health Systems

Evaluation Considerations for E-Health Systems
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Author(s): Anastasia N. Kastania (Athens University of Economics and Business, Greece)
Copyright: 2011
Pages: 15
Source title: E-Health Systems Quality and Reliability: Models and Standards
Source Author(s)/Editor(s): Anastasius Moumtzoglou (Hellenic Society for Quality & Safety in Healthcare and P. & A. Kyriakou Children's Hospital, Greece) and Anastasia N. Kastania (Athens University of Economics and Business, Greece)
DOI: 10.4018/978-1-61692-843-8.ch020


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E-health evaluation, which involves different dimensions, has increased. In traditional healthcare, quality dimensions exist but these are not sufficiently exploited for e-health. Reliability is often examined regarding technology, software, demand and survival. This chapter reviews the reasons that e-health systems need to be evaluated, the methods followed for conducting e-health evaluation studies and the main points that characterize an evaluation procedure as successful. Many researchers have presented evaluation considerations for e-health. Herein, the emphasis is on analyzing a series of ideas mined from the scientific literature that allows drawing up practical considerations for e-health evaluation. These considerations focus both on quality and reliability assurance as well as on quality and reliability improvement.

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