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Evaluation of Determinants of Software Quality in Offshored Software Projects: Empirical Evidences From India

Evaluation of Determinants of Software Quality in Offshored Software Projects: Empirical Evidences From India
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Author(s): Ganesan Kannabiran (National Institute of Technology, Tiruchirappalli, India)and K. Sankaran (Independent Management Consultant, Chennai, India)
Copyright: 2022
Pages: 27
Source title: Research Anthology on Agile Software, Software Development, and Testing
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-3702-5.ch089

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Abstract

Successful offshoring engagements of Indian software vendors is increasingly dependent upon the quality of the projects delivered rather than cost considerations. However, delivering quality software is reliant on effective management of various organizational, technological and people aspects. This research is to identify and evaluate the determinants of quality on software projects delivered by vendors through offshoring. Data related to recently completed projects were collected through a survey of 440 project managers from Indian vendors. Based on structural equation modeling, the authors analyze the influence determinants on specific product quality attributes. It is found that, out of six determinants, technical infrastructure and process maturity have significant influence on most of the attributes of quality in offshored IS projects from India. The authors provide a set of implications for practice and directions for further research.

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