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Facilitating Continuous Improvement in Patient Care in a Dutch General Hospital
Abstract
The economization of care has infiltrated the political and private domain, accessibility versus economically efficient distribution of resources. The hospital had to adapt to these developments. Implementing principles did not lead to sustainable improvement. A more systemic approach was chosen to create more value to patient-care. Involved as a head nurse, the author describes this process of organizational change on the basis of a case history of an orthopedic ward in a hospital in the Netherlands.
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