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Factors Influencing Sustainable Resilience of Social Enterprises During the Different Phases of the COVID-19 Pandemic
Abstract
Crisis and resilience are two sides of the same coin. Each crisis is unique, and its occurrence has impelled businesses to face a different set of limitations and prospects. The pandemic has offered many difficulties to social entrepreneurs, especially from emerging economies like India. The aim of the chapter is to analyze the factors of sustainable resilience that were implemented by the social entrepreneurs. The factors of sustainable resilience are identified through rigorous literature reviews along with their sub-factors. The identified key factors are examined by a qualitative approach. Interviews were carried out with Indian social entrepreneurs and their team members. The factors and sub-factors of sustainable resilience during the various phases of the crisis are established by content analysis. The study explains the role of the factors identified during the different phases of the crisis. This is one of the primary studies on sustainable resilience in the context of social enterprises which identifies the factors leading to sustainable resilience during adversity.
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