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Foundations of Trust for E-Health
Abstract
Trust has always been an important element of healthcare. As healthcare evolves into ehealth, a question arises: What will the nature of trust be in ehealth? In this chapter the authors provide the reader with a foundation for considering this question from a research perspective. The authors focus on one ehealth domain: online websites. The chapter begins with a high-level overview of the body of offline trust research. Next, findings related to online trust are presented, along with a working definition. Trust research in the context of online health care is then examined, although this body of work is in its infancy. A detailed discussion of our research in the area of online trust is then presented. Finally, with this background, we take the reader through some possible research questions that are interesting candidates for future research on the nature of trust in ehealth.
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