From Information Society to Community Service: The Birth of E-Citizenship

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Author(s): Benedito Medeiros Neto (University of Brasilia, Brazil)
Copyright: 2016
Pages: 23
Source title: Handbook of Research on Comparative Approaches to the Digital Age Revolution in Europe and the Americas
Source Author(s)/Editor(s): Brasilina Passarelli (School of Communications and Arts, University of São Paulo, Brazil), Joseph Straubhaar (The University of Texas at Austin, USA)and Aurora Cuevas-Cerveró (Complutense University of Madrid, Spain)
DOI: 10.4018/978-1-4666-8740-0.ch007

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities / Socio-Economic Development

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Abstract

This chapter presents a perspective of a post-industrial society, through the development of the information society and its deployment, focusing on the possibilities of a service predominant society. The most important point of this exercise is that this approach did not happen as expected in form or time. In the past, the ICT tools were restricted to centers of competence or in organizations. Nowadays, their increasingly presence in individual lives, as well as in their human relationships, is changing social and commercial relations, the meaning of work and political participation of people in a compulsory way, unlike what had happened at the turn of agricultural to industrial Eras. New possibilities happen in a rapid manner in a society based on wealth concentration, when there is association of ICTs with the restlessness of social movements or collective protests demanding better living conditions of minority communities. The increasing information flows have led to the desire of knowledge. However, this search for the social welfare achievements has occurred in a superficial manner, leading to anxiety and depression of common and deprived citizens. A new Citizenship or, better defined, e-Citizenship emerges between their aspirations. Based on facts and observations of recent research on the impacts of ICTs in the last ten years, the approach of a community service changes the daily lives of individuals, despite its acceptance or perception, the presence of virtual media, the growing media innovation and agricultural, industrial and operational processes, as well as the claimed social movements.

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From Information Society to Community Service: The Birth of E-Citizenship

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