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Futurizing Library Services in a Technology-Driven Dispensation: Reflections on Selected Academic Libraries in Zimbabwe and South Africa
Abstract
Many libraries and information centres are faced with the challenges of providing effective services to their users in the digital era. Modern technologies such as internet of things (IOT), blockchain, cloud computing, just to name a few, have brought about transformation in the way library services are delivered and are providing libraries with an opportunity to extend their relevance in the digital era. These technologies have the potential to revolutionize information services delivery in libraries and how libraries interact with each other in networked environments. Academic libraries are thus positioning themselves to take the advantage by implementing these innovative technologies to provide effective services to their users. This study reviewed related literature on futurizing academic libraries through technology adaptation to analyse the application of emerging technologies in the provision of electronic library services with the view to highlight how these technologies can revolutionise library practices and information service delivery.
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